Is there a way to prevent the 'Kaseya' and 'RealVNC' folders appearing in the start menu when the agent is installed?
Got these scripts in the script pack, check the Resources section :)
Kaseya icon can be controlled via Agent > Agent Menu > Enable Agent Icon
RealVNC can be controlled by setting
(for 64 bit): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\RealVNC\WinVNC4\DisableTrayIcon == REG_DWORD 1
(for 32 bit): HKEY_LOCAL_MACHINE\SOFTWARE\RealVNC\WinVNC4\DisableTrayIcon == REG_DWORD 1
Yes you can, just modify your installation package and insert the switch "/j" to not install Kaseya in the start menu.
Don't hesitate to read the online help, there is a lot of information
Just an add-on regarding the K-VNC or RealVNC icon, you can hide the icon with a settings into Remote Control > Configure > Set Parameters.
As Guillaume stated it can be done at install with the /j switch...
as for the RealVNC bit you'll have to script the removal (start menu not the taskbar fellas), I toss in a check for the Kaseya menu as well.
The '/j' switch didn't work, that might be a K2 feature as I am using G1.
I didn't see a script pack which removed these from the start menu, which script pack did you find them in Ben?
if by G1 you mean 2008 SP(some number I cant remember) then yes the /j switch will not work on the agent installer, You'll need to script it... and it's really not hard to do
rmdir %allusersprofile%/<path>/<to>/<start menu>
A question on the VNC parameter "Hide WinVNC system tray icon on the remote machine." under Remote Control > Configure > Set Parameters . Is it possible to set this for alla VSA users on my system?
I found the scripts to remove the start menu entries..
"Remove K Menu" - this is a native script.
"Remove RealVNC from Start Menu" - this was in the IT Service Delivery kit (community.kaseya.com/.../1566.aspx)