I have downloaded the mac agent from the dl.asp page in Kaseya. However when I try to run it, it seems to do nothing. I have tried rebooting and reinstalling which has been unsuccessful. Any help here would be great.
Kasaya agent install problem was resolved by deleting the Kasaya Agent app from applications and four config files from /Library/Preferences with Kasaya in the name. Then a reinstall worked. This was when we had 18.104.22.168 agents, I have not tried it with the current 6.1.0 agents.
I would also recommend when creating the Mac agent to not use the "Silent install" switch until you are confident the credentials are working properly