Kaseya Community

Mac - Portal Access

  • I seem to get into a loop when trying to install the live connect pkg file and use the portal on a Mac. We would like our users to be able to connect to their own machines using the VSA and mac users seem to have this issue. The pkg file seems to install but the website doesn't detect that I've already run the installation.

  • We had this awhile back, and I forget what we did to fix it ... but it did require Kaseya Support to assist.