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Kaseya agent on Ubuntu 18.04?

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Has anyone successfully installed the agent on a Ubuntu 18.04.1 system?I keep getting "Fatal:      Failure extracting Agent install tree" which suggests that Perl is unable to extract the binaries.

I'm aware Ubuntu 18.04 is not listed in the minimum agent requirements section of the documentation, http://help.kaseya.com/WebHelp/EN/VSA/9050000/reqs/index.asp#home.htm, but these were last updated in March and 18.04 has been around since April.

The server is a stock install running on VMware with no GUI or any other additions.


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  • Hi, I am having this same issue with Ubuntu 18.04.  Has anyone found a fix?