i´m having problems getting the Lan Watch infos, too.
Could you please look at this and give me some ideas how i could solve that problem?
Thank you ;)
It only appears when i go to "show LAN":
Have you tried a reapply schema? Although it's actually running on your db it does seem to fix a mulitude of errors. This error does look like an IIS error but the problem looks like when it's connecting to a specific column in the database so worth a try.
Hey Alistair Curran,
the reapplying didnt work. it stopped with this error message:
But thanks for the suggestion :)
That doesn't look clever does it. If I were you I'd either pick up the phone to support or look at a reinstall of Kaseya on your server as it looks like the web pages that are causing you issues. Time to upgrade to 6.2 maybe? ;)
Have you made any changes to your kserver that could have caused this? I ask as we made a change recently and it messed up a few things but John on support fixed our issue very quickly which was a relief.
Ok, i found the problem.
I cant explain why, but it was my Kaseya Admin Accound.
A coworker got some time to look at the problem when he went to the same place, he could see the list.
So i thought its maybe my computer but i also was remotly on the Server and had the same problem there.
So i created a Test-Account and used it to sign into Kaseya. It works too.
So its no emergency anymore but is anybody able to explain this?
Would be nice to understand it^^
on the administrative right?
Can i use local administrative password?
Yes, the only accounts we created in Kaseya are the Admin Accounts for us. All of us are in the same Role and i was the only one getting the "Page cannot be Displayed" error, doesnt matter which computer i was using.
What do you mean by: "Can i use local administrative password?"
hmmm...i use my account but it is not admin account
Yeah, i´m pretty sure that it was not supposed to happen.