I am not sure what you areasking?

Legacy Forum Name: Agents,
Legacy Posted By Username: jimalves

The Agent was crashing an XPP system. Stop error 0xF4. I had to manually unistall the agent to get the system to boot properly. The bootup would load BOIS > Windows > Login > Desktop > Startup Programs. When it loaded the agent and the agent completed login to the Kserver the system would BSOD wit above error.

I have fixed the issue. I think it had something to do with a NIC driver or video driver conflict and the agent, or a mixture of the two.


Legacy Forum Name: Agents,
Legacy Posted By Username: rx7kevin

I have seen this behaviour on rare ocassions where the Kaseya Network Protection is switched on, and the drivers for the NIC are old or incorrectly written. I would suggest making sure that the drivers are up to date for your network cards, and that the machines have all the latest patches install. By rare, I mean I have seen it once.

Legacy Forum Name: Agents,
Legacy Posted By Username: raybarber

Thanks for the verification. I knew it had to be something like that. I actually downgraded the video and NIC drivers to resolve this issue. I think it probably has to do with mediocre parts in the Dell Dimensions Line.

This is the first time in 10 months that I have had any system issue with the Agent software.


Legacy Forum Name: Agents,
Legacy Posted By Username: rx7kevin

Glad to hear it!

Legacy Forum Name: Agents,
Legacy Posted By Username: raybarber