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over 16 years ago
Agent - VSA
Agent Crashing System
Posted by
LegacyPoster
on
Jan 22, 2005 4:38 AM
I have removed and reinstalled the agent 3 times. I had lost its IP/Host and ID info and would not check-in. Stop error 0xF4.
The PC is WinXPP SP2, Dell DIM4700.
Legacy Forum Name: Agent Crashing System,
Legacy Posted By Username: rx7kevin
You have posted to a forum that requires a moderator to approve posts before they are publicly available.
Posted by
LegacyPoster
on
Jan 18, 2005 8:28 AM
I am not sure what you areasking?
Legacy Forum Name: Agents,
Legacy Posted By Username: jimalves
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Posted by
LegacyPoster
on
Jan 18, 2005 10:03 AM
The Agent was crashing an XPP system. Stop error 0xF4. I had to manually unistall the agent to get the system to boot properly. The bootup would load BOIS > Windows > Login > Desktop > Startup Programs. When it loaded the agent and the agent completed login to the Kserver the system would BSOD wit above error.
I have fixed the issue. I think it had something to do with a NIC driver or video driver conflict and the agent, or a mixture of the two.
Legacy Forum Name: Agents,
Legacy Posted By Username: rx7kevin
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Posted by
LegacyPoster
on
Jan 19, 2005 5:05 AM
I have seen this behaviour on rare ocassions where the Kaseya Network Protection is switched on, and the drivers for the NIC are old or incorrectly written. I would suggest making sure that the drivers are up to date for your network cards, and that the machines have all the latest patches install. By rare, I mean I have seen it once.
Legacy Forum Name: Agents,
Legacy Posted By Username: raybarber
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Posted by
LegacyPoster
on
Jan 19, 2005 10:32 AM
Thanks for the verification. I knew it had to be something like that. I actually downgraded the video and NIC drivers to resolve this issue. I think it probably has to do with mediocre parts in the Dell Dimensions Line.
This is the first time in 10 months that I have had any system issue with the Agent software.
Legacy Forum Name: Agents,
Legacy Posted By Username: rx7kevin
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Posted by
LegacyPoster
on
Jan 22, 2005 4:38 AM
Glad to hear it!
Legacy Forum Name: Agents,
Legacy Posted By Username: raybarber
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