Kaseya Community

Set Agent Profile Icon Badge via Policy

  • Is there to set the agent profile icon via policy?  This would be very useful, but I can't seem to find a way to make it happen.


  • As in, hiding the agent icon from view? In policy there is a section called Agent Menu.

    This is where you control the icon properties.

  • @Flavio,

    Eli was referring to the badge that is displayed on top of the agent icon in the VSA. He was not referring to the Kaseya agent icon in the system tray.

    Is there a way to change the badge via Policy?

    Warm Regards,


  • Policy doesn't currently support this as part of the policy object options.  If there's interest in that functionality, a Feature Request would be necessary to get this to the product teams for review/analysis.