Policy Management - Recent Threads

Polcies are not propagating

Diverse_Tech_Paul — Thu, 25 Apr 2013 15:57:04 GMT

I've got a ticket open with support, but they're typically not fast, and I often get different answers from different techs for the same ticket.

I have couple of that I've created (simply named Workstation, and Server) where I've set some settings for the agent that are to be applied globally, to either workstations, or servers. Things like agent menu, audit schedules, et cetera. Each policy's respective view is set to workstations, and the other set to servers, naturally.

In Policies management, I had set these two generic policies as I call them and applied to the "Global Org". Seemingly, this allowed the two generic policies in question to propagate to all of the specific Organizations and machine groups within those organizations. Then, suddenly out of nowhere, it appeared to not be doing so anymore.

So, I took it a step further, and applied the two policies in question to the root organization of each individual client that i manage. This still is not propagating down. Is anyone else having this problem? . I'm on the SaaS VSA platform.

Policy Management no longer deploying settings

James Golding — Sun, 14 Apr 2013 21:39:12 GMT

A couple of weeks ago we installed hotfixes and did a schema replace on our K6.3 environment, from that day forward Policy Management stopped deploying settings to agents.

Agents appear in the correct views no problem.

Policies can be correctly associated with orgs, machine groups and individual machines with no issues.

However, no settings are ever deployed to any agents.

We've tried everything, new policies, clear overrides, re-process policies, hotfix and schema replace, server restarts ........... nothing we've tried so far will get policy management working again.

And now, this morning, we've lost our first client as a result. 2 of their new servers had issues last week and we had no alerts. This client had over 500 agents with us, so there's some really angry people around here. The client deploys their own agents, so we didn't even know the agents had been added !

I suggested setting up a new server and migrating the agents to it, but thats been rejected as an idea. Other than that, I'm out of ideas.

Anyone ?

Policy to schedule procedure "Now"

ghanssen — Mon, 08 Apr 2013 19:53:41 GMT

This might be a server issue for me, but when I make a Policy that assigns a re-occurring procedure and do not check "Skip if Offline"... I would think the procedure should run immediately if the starting date has passed already and then schedule the next occurrence in the future. All my policies are scheduling these procedures for the next occurrence... and i can't remember if this is normal?

Organization Systems Management Tab

Linus — Fri, 29 Mar 2013 01:35:09 GMT

Has anyone started using the the "Systems Management" tab?

I have been using Policy Management since it was released. I have my own home grown hierarchy set up that seems to be working fairly well.

The problem I have is when I have a organization that wants to get copies of all the email alerts (my sales guys sold it so I have to support it). Every item in every email alert has to be overridden. Then they are out of compliance. If someone goes in and resets/overides the compliance the changes are erased.

In the Systems Management I can only set one email address for each alert category. I can actually set it to a distribution list that is easy to manage.

It uses the System Container Policies when it is applied.

How often are they updated?

What if I want to customize them? or Fix them. I set it on a test network and got a few hundred errors that My Exchange 2003 server was missing the all the 2007 services.

I see they use #sev1AlertEmail# as the email address. Is it possible to use this somehow in the policies I already have created? I think I would have to apply the System management, remove the policies and apply my own? Do the Originals ever get re-applied?

Any Ideas?

Thanks

Missing Systems cabinet

Joe Luster — Mon, 25 Mar 2013 13:11:12 GMT

I have setup several organizations with the Systems Management Configuration but when I go to the Policy Managemnet there is no Systems cabinet with the pre-difined policies. I am using Kaseya SaaS. I am wondering if these features are available in the SaaS product?

Joe Luster

Here is a SQL script to automatically Clear Overrides

Michael Dixon — Tue, 19 Mar 2013 20:07:04 GMT

I have been working on an automatic means of clearing over rides for some time now. For me it seems that the machines go out of compliance for a host of reasons and im constantly having to go back and clear overrides to ensure the proper policies are pushed out

since then i've spent significant time reverse enginering Kaseya to figure out how i could automate this process.

I have come up with this SQL that will clear all overrides on all machines. i created an SQL server agent job which is run after the compliance check every night this SQL job then goes though and clears those over rides

Declare @Agentguid varchar(50)

Declare @policyObjectTypeFK varchar(5)

use ksubscribers

DECLARE curCounters CURSOR For

SELECT policy.policyObjectAgentStatus.agentGuid, policy.policyObjectAgentStatus.policyObjectTypeFK from policy.policyObjectAgentStatus where policy.policyObjectAgentStatus.policyObjectStatus <> 5

OPEN curCounters

FETCH next FROM curCounters INTO @Agentguid, @policyObjectTypeFK;

WHILE @@FETCH_STATUS = 0

BEGIN

--print @Agentguid

--print @policyObjectTypeFK;

EXEC [policy].[agentPolicyObjectOverrideRemove] @partitionId = 1,@agentGuid = @Agentguid,@policyObjectTypeFK = @policyObjectTypeFK

FETCH next FROM curCounters INTO @Agentguid, @policyObjectTypeFK;

END

CLOSE curCounters

DEALLOCATE curCounters

i guessing some of you might say but i dont want to clear over riders on all my machines. i would then change this script to look for a custom field against the machine which you could add the state too.

Policy - Out of Compliance

grumple — Tue, 19 Mar 2013 18:38:49 GMT

Since upgrading to 6.3, I have noticed that almost every day, over 80% of my machines inside of Kaseya go out of compliance. I'd like to figure out how to track down what is causing it to go out of compliance. Could someone point me in the right direction on how to troubleshoot these type of issues?

Assign policies based on SLA-Type (and beyond)....

Walter van Eijk — Tue, 19 Mar 2013 13:26:38 GMT

Hi Kaseyans,

I have some simple questions, but am wondering if I am thinking too complicated.

Case:
We have several SLA's with several customers. Basically we can split this into:

Bronze: We check online status, give a warning when server disks are nearly full, and monitor hardware status;
Silver: We check online status, give a warning when server disks are nearing 10% free space, monitor event logs (application, system, AD etc), monitor hardware status during office hours;
Gold: We check online status, give a warning when server disks are nearing 10% free space, monitor event logs (application, system, AD etc), monitor hardware status 24*7;
Platinum: We check online status, give a warning when server disks are nearing 10% free space, monitor event logs (application, system, AD etc), monitor hardware status and server performance 24*7;

Question 1:

I can easily create a custom field with SLA Type and fill this by using bulk edit custom field, but I would rather assign this SLA type on the machine group level.

How can I assign SLA Types on machine group level?

I would then have to create 4 basic policies, based on SLA type.

Question 2:

How can I create a policy, which only monitors and reports hardware events and nothing more (for the Bronze_SLA)

My third problem is that I do not with to reinvent the wheel. kaseya has created a lot of role-based policies (I mean the policies in KPM, System\Core\Org Specific Policies\Server\Roles\). but these policies do not filter on a SLA-type.

Question 3: How can I prevent these policies from being applied to the wrong SLA? It would be great if we were able to nest policies.

Does anybody have some answers for me? We would really like to get rid of all the false positive alerts we are currently receiving in our Group Alarm status screen......

Do policies overwrite or add?

techp — Wed, 13 Mar 2013 20:50:01 GMT

I have not started using Policy Management yet, but have made tweaks to different settings in other sections of Kaseya. Applying a policy with some policy sections not configured will not "blank out" my current settings will it? It will leave everything intact and just apply the policies I have set right?

Is it possible to "Run Now" a script with policy management?

Fredric Melchersson — Thu, 07 Mar 2013 13:17:21 GMT

Hello,
I'm trying to create a policy in Policy Management and I'm stuck at the "Agent Procedure"-part. When I apply a policy on some computers it's schedules the script to a specific time, which means that some scripts are scheduled to the next day. I need some scripts to run as soon as the agent has been installed on the computer.

Is it even possible?

To show the problem, here's a new computer with a new agent (that uses policy management now), and as you can see, the scripts are scheduled tomorrow.

Log Parser Settings in Policy Management

GDRBrian — Fri, 01 Mar 2013 04:32:17 GMT

From the Roadmap:

Support for additional Kaseya add-on modules, Support for Event Log Settings, Support for Log Parser / Parser Sets, Support for suspend Alarm, Provide a ‘Reason description' to explain why an endpoint is out of compliance, Add compliance logs for all modules, Global Policies assigned to all existing and future Orgs (i.e. Policies that apply to all Orgs and Groups)

Am I missing the Log Parser / Parser sets in policy management? This is one of the things we couldn't apply via template and were looking forward to it. Hopefully I am just not seeing it but I went through every section of a policy.

KES / KAM in Policy Management (6.3)

Dantheman — Mon, 25 Feb 2013 16:09:19 GMT

The only option I see is we can assign a Profile.

Is this the only change? I thought we would be able to auto-install both of these products after updating to 6.3, but it does not look like it.

How to create a PC view that doesn't include Mac OS X

David — Mon, 25 Feb 2013 03:36:14 GMT

Hi guys

I'm trying to create a view that I will apply to a policy in PM, and I only want Windows XP, Vista and 7 PCs to be in this view. I have traditionally used a view that was configured as "OS Type = All Workstations". However, this also includes Macs and I don't want Macs to inherit this policy.

So the other choices are "OS Type = All Windows Operating Systems" but this includes servers, which I don't want.

I thought I could use "OS Type = Windows NT4 / 2000 / XP / 2003 / 2008 / 7" but this includes servers, and for some reason excludes Vista??? I don't get why... I know we all hated that OS, but that's no reason to exclude it.

So I was wondering if anyone has been able to create a single view, that just shows Windows XP, Vista and 7. If you're able to could you please share how you've done it?

Thanks in advance

Dave

Creating a custom policy to monitor a third party application?

smclaughlin — Tue, 12 Feb 2013 14:35:33 GMT

Good morning!

First post - Want to say that I love your product.

I'm trying to determine if it is possible to take the log files of an application, say a temperature monitoring system, and have it send those logs to Kaseya when a threshold is triggered, such as a +-temperature difference from what it should be.

This would be monitoring an actual room, not a computer or other piece of hardware.

Thanks for your time!

Sean

Policies do not carry over from 6.2 to 6.3.

Craig Scott — Mon, 04 Feb 2013 14:17:19 GMT

We have put vsa 6.3 on test and so far the main issue we have is that policies that were set in 6.2 such as patching and monitoring, no longer show. If you go into each machine the policy is there and applied, but we can no longer edit or apply old policies. Has anyone else seen this issue?

Policy - Event Log Settings

GDRBrian — Fri, 01 Feb 2013 20:58:01 GMT

Maybe someone from the forum can help me out on this one. Thanks in advance for any responses.

I want to move completely to policy management but here is one scenario I can't figure out.

I have custom scripts that identify backup software which is populated in a custom field. I then apply event log settings based on this view. One of the event log setting is to alert if I haven't seen a failed or completed backup in the last 30 hours. Policy management seems to do its job when a machine is in compliance with this view. Applies the event log settings and good to go. However, if my backup check script runs and that backup software is removed (removed from custom field), it leaves the view.

If this was a reactive event log, it wouldn't be a problem since it just wouldn't see the event id. But because this is an exception event log setting it throws an alert because obviously it hasn't seen a completed or failed backup because that software is no longer running. Support is saying I would have to go through and find any of these machines that have dropped out of the view and remove the event log.

Any one else have any ideas on how to accomplish this without manual intervention?

Thanks.

Policies not applying to new agents

Nick — Thu, 31 Jan 2013 02:48:56 GMT

We have a number of policy folders and individual policies that are applied to a particular organisation and it's child machine groups, they are all operating as expected for existing machines.

When a new agent is manually installed on a new machine, our agent naming policy automatically moves it to the appropriate machine group where it should have several policies applied to it, but the machine never gets any.

Selecting the machine and clicking on "Reprocess" applies all the appropriate policies and then everything is fine from there. But I shouldn't have to do that. What is preventing the policies being automatically applied to the machine as soon as it is moved into the machine group?

At the moment I am trying to create a workaround with views and agent procedures to find the new machines and reprocess the policies automatically, but I don't think this is possible.

How can I restore a policy folder that was deleted

Dantheman — Tue, 29 Jan 2013 22:14:46 GMT

I was deleting a folder underneath a folder in policy manangement, but it deleted the entire folder. How can we restore a folder in policy management from one of our backups? I created a ticket, but I was wondering if anyone knows where to find this data in the SQL backup.

Policies System Cointainer

Emiel — Tue, 29 Jan 2013 12:04:54 GMT

When I edit the policies in the System Container and there will be a update from Kaseya, are the settings that I made will be overridden by Kaseya? So should I first copy the policies to the Policies container before I edit these policies in the System container?

More bugs in Policy Management.

Lars M. Hansen — Mon, 17 Sep 2012 17:56:05 GMT

This is getting frustrating. Just when I thought it was safe to move ahead and get some serious work done with policies, I run into (another) bug ...

I want to schedule a Agent Procedure to run on the 2nd Sunday of every month. This is very simple to do, as the scheduler has a selection for picking exactly this.

However, when I do this through a Policy, it changes from "2nd sunday" to "2nd DAY" of month. October 2nd is NOT the second Sunday of October ...

View for out of Compliance?

tfawbert — Sun, 16 Sep 2012 10:42:34 GMT

I think I'm getting the hang of Policy Management and really it's a big time saver and proof of something happening and future proofing my agents but one thing that annoys me is Compliance.

Is there a way or setting I can set that always triggers overrides and reapplication of policies? or if not is there a view I can setup to only show me agents which are out of compliance so I can go back and reapply polices?

Cheers

Policy Management - How are you doing it?

ghettomaster — Thu, 13 Sep 2012 23:41:10 GMT

Ok so with KPLM having been out for some time now, I thought it would be a good idea to see what strategies people are taking with this module. To get the ball rolling, here's ours.

1. A standard "Base Settings" folder that gets applied to all orgs. Within this folder we have policies such as "Monitoring-Exchange-2003" or "All agents check-in settings" etc. By having this as a folder we can easily add and remove stuff as we see fit. We even use this for a policy that specifies "Internet" as the filesource for machines that are not domain members.
2. 14 standard workstation maintenance policies of which we apply one for each org. We have 2 for each day of the week with one each for evening and one for daytime installation of patches as some clients are better at leaving their machines on overnight than others. We also have our standard workstation maintenance procedure schedules etc. in here.
3. Per-client server maintenance schedules. These include patch management and a server maintenance routine. We decided to do servers per-client as each client has it's own backup window etc. and while there is a bit of time involved in setting this up we decided it was worth it.
4. Per-client credential and filesource settings. This breaks down into two variations.
a. For clients with one site, we have a "Credentials and filesource" policy.
b. For clients with multiple sites, we have one credentials policy which we apply to the org, then we setup per-site filesource policies.

Finally, we wanted a way to exclude machines from monitoring, particular the server based services. To do this I did the following:
1. All of the views used for policy management start with the prefix "PolicyViews" rather than going ahead and using our standard views.
2. I created an agent field called "Disable all monitoring". All of my policy management views exclude machines where there is a 1 in this field.
3. I created an agent field called "Monitoring-Excluded". I then setup the views to look for keywords in this field so for example the Exchange 2007 policy view would look for machines where this field is NOT "Monitoring-Exchange-2007".
4. To make the field in 3 easy to use, I used a standard naming convention across views, policies, monitor sets and the field for 3. So for Exchange 2007, we can see "Policy-Monitoring-Exchange-2007" and we know to enter whatever the name is but just drop the "Policy-" part. As you can imagine, the view is called "PolicyViews-Monitoring-Exchange-2007" and the monitor set is called "MonitorSet-Monitoring-Exchange-2007".

Well, there you go, that's more or less us. I'm quite keen to see what others have done as there are a number of ways this can be tackled and the more ideas the merrier I say.

Excluding just 1 machine from policy management?

Matt — Mon, 13 Aug 2012 14:30:28 GMT

Hi all

Is there a way in policy management to exclude just 1 machine by name?
I've been able to keep my policies very neat but every now and then there is a machine which is the exception to the general rule for a site, and normally its due to the end user, so its not something where I can create a new view for. (would be great to have a view which says use facial recognition and apply this to all users who don't look like this face)
I'm applying policies based on views and machine groups. I don't want to get into the pain of applying policies per individual machine as I feel that defeats the great advantage of policies which is to apply them to a machine group and then when you add a machine to that group it automatically gets that policy applied. If I start applying to each individual machine then I may as well go back to the caveman days of kaseya and apply templates.

So does anyone know of a good way I can exclude individual machines? I'm hoping its easy and already an option which I'm just over looked :-)
thanks in advance

Policy Management Bug List

HardKnoX — Tue, 03 Jul 2012 23:15:08 GMT

Here are some of the current issues I have found trying to use the Policy Management Module;

Ghosting - Sometimes when you browse from one policy to another the settings from the first policy you selected appears in the new one even though they do not exist. This can be very troublesome and is a major issue for me.
Executing Agent Procedures does not seem to work. - I want to automatically schedule a "Once Off" procedure against a machine if the machine is picked up by a View that the policy uses say to deploy an application. An example of this is IBM servers that do not have the MegaRAID software installed, however this does not seem to work. I also have my Audit procedure that I use to automatically fill out custom fields against a machine the first time it checks in however even though the Policy shows up against the machines the Procedure never executes (Once off scheduled procedure with a date and time in the past do not run at all).
Patch Procedure Schedule Time Range exclusion does not work unless you use the "Skip if offline" check box, this means if the machine was offline and could not be powered on by WOL but came online before the exclusion time range the patching still won't occur.
Importing Agent templates into Policies is not reliable, I tried to import my Mailmarshal agent template the other day and found that the Eventlog entries did not import and I had to add 30 of them by hand.

New issues added: 05/07/2012

Unable to to filter policies by name since I installed the Kaseya updates on the 24th of June (25th of July - This is still happening a month later after all new patches have been applied)
Removing a policy on a machine does not guarantee removal of the configuration changes, an example of this; I created a policy that sets the agent alert settings with the wrong view, after finding out that the wrong view was used I updated the policy with the correct view however the machines that no longer are part of the view still had the Alert settings configured and I had to remove them manually.

New issue added: 18/07/2012

Found that some settings that should have been applied by policies are not being applied even though the machine is in compliance and I confirmed that the policy and all of its object have been applied to the machine in question. I had to force reapply the policy for the settings to apply.

New issue added: 25/07/2012

Noticed that pre/post patch procedures configured via a policy have incorrect last execution date of 00:00:00 01-Jan-00 (This issue appears to not be isolated to Policy management alone and seems to be caused when you execute a procedure within another procedure)

New issue added: 16/08/2012

Some Audit procedures will stay in the pending procedures list until you cancel them by hand.

These are all I can think of at the moment, if you have anymore to add please Post it. I have not created tickets for any of these issues as I simply don't have the time to do this.

@Kaseya Dev team would appreciate if you can look at these issues and update us on if you know of them, if you have patched them and if not when we can expect a resolution.

Patch automatic update settings remain after moving machine from one policy to another.

Lars M. Hansen — Tue, 03 Jul 2012 17:37:11 GMT

I'm trying to create a "SLA Zero" policy (basically, do absolutely nothing other than run an audit), and have applied this Policy to a machine group. Since I'm a glutton for punishment, I then moved my own computer into this group to see what would happen ...

Almost everything disappeared, except one item: Patch Automatic Update is still scheduled for Thursdays at 10:41 PM ...

Currently "Patch Procedure Schedule" is unchecked for this SLA Zero policy, meaning "no settings". In this case, this also seems to imply "do not remove existing settings".

In a previous incarnation, "Patch Procedure Schedule" was checked, "Patch Scan" was scheduled to once in a blue moon, but "Automatic Update" remained blank. Still, when moving the machine into the machine group with the policy, the Patch Automatic Update is still there, still for Thursday night.

And, I tried clicking the "Reset" button for the "Automatic Update" schedule, thinking this would erase any setting that might be there, but still no go.

So, how do I go about creating a Policy that will completely remove the "Patch Automatic Update" setting on computers to which this policy is applied? Any takers?

Editing Monitor and Alert settings

Matt S. — Wed, 27 Jun 2012 14:14:08 GMT

I just started to utilize the policy management module and I am creating some alerts and monitor sets and noticed that you can not edit the individual sets once they are added to the policy. I submitted a feature request to add this functionality, but i was wondering if anyone has found a workaround or someway to edit this.

Issue with setting temp folder / working folder in PM

Lars M. Hansen — Fri, 22 Jun 2012 15:16:30 GMT

When setting the temp folder / working folder in PM, it allows you to type in whatever you want. This doesn't match what you are allowed to do from Agent -> Configure Agent -> Working Directory, where it will bark at you if you do not enter a valid drive + folder name.

Initially, I was thrilled with not having the Policy bark at me about the Working Directory, because I want it to be "%systemdrive%\MyCompany", however, that translates very badly when applying the policy to the agents. It ends up as "CSystemDrive%\MyCompany", and the agents are then complaining about there being no properly defined temp/working folder... So, that's a bug.

I'd rather have the issue fixed so that "%systemdrive%" translates properly on the agent rather than having the restrictions put in place to prevent me from entering %systemdrive% in the field...

Policy Management & Individual Settings

Luke Bragg — Fri, 22 Jun 2012 01:07:02 GMT

Hi All,

I apologise if this has already been reviewed but I was unable to find any reference to it using search.

When using Policy Management, we use a number of policies to complete various tasks (Global Credentials, Global Remote Control Settings, Patch Management for Desktops, etc). This works great and extremely well if everyone machine under the view for the policy never required any individual changes, however that isn't the case.

The biggest gripe that I have with the system is that if I need to change a free space alarm threshold on an individual machine and then sometime down the track re-apply the policy for free space, I end up with 2 alarms.

When you start getting to hundreds of machines that require individual settings, this becomes earth shatteringly boring and tedious very quickly.

Is anyone out there able to point me in the direction of a fix or work around?

Create Policy Based on Logical Drives on Server

Patrick — Tue, 12 Jun 2012 18:43:14 GMT

Here's the Idea,

I want to monitor a server's hard disks using a monitor set and Policy Management. I want to create a view that filters out all server with a logical drive with the letter c so I can then use policy management to dynamically assign the monitor set to monitor the C drive. The idea here is to create views that filter out the particular logical drives and then monitor those drives. I think I have to do something like the Audit Role script to add a value to a custom field on the info table in the Audit and then filter based on the values in that field. Has anyone done this? I've got a start on a VB script that will give me the logical drive but I am a complete noob at VB. I could also use wmic but I can't get it to format on a single line.

The command I use for WMIC is:

wmic logicaldisk get name

Any help or ideas is much appreciated.

-Patrick

Two policies with disk alert not work !

alfonso — Thu, 07 Jun 2012 15:06:00 GMT

hello to everybody.

My apologies if this post is covered by someone else but I haven't found anything about

I'm facing up the Policy Management

I create an hierarchic policies tree with Object Oriented attitude,
So I have two policies.

For example:
Parent policy: Computer (all OS)
Child policy: Windows Computer

Computer policy has a low disk alert
with alarm and send email setting

Windows policy has the same low disk alert
but with only clean disk operation,
without the send email setting and alarm

Fisrt I apply to the machines the parent policy, second the child policy.

Policy matrix show all setting in compliance and active

Policies Overriding is not necessary because it was not reported.

I don't know why, but works only the child policy and parent policy doesn't send email.

Do you have any suggestions to resolve this problem or to setting policies with the best practice ?

Thanks in advance

Alfonso

Bug! It's impossible to schedule Audit in a new policy

alfonso — Wed, 23 May 2012 14:39:19 GMT

Hi guys, I'm a kaseya newbie, patience please,

This is my bug-scenary:

1) I add a new policy (my first Kaseya policy!)

2) I check "Audit Schedule" Flag

3) I open "latest audit " panel to manage schedule parameters

4) When I click on "schedule" Button, Kaseya print on video this error message:

Exception has been thrown by the target of an invocation. Invalid column name 'latestAuditSchedule'. Invalid column name 'latestAuditScheduleDescription'.

Nothing to do. My policy is not saved in Kaseya DB

5) I close the error message and with cancel button the "latest audit" panel.

6) Reopen the "latest audit" panel and I have a new error message:

Exception has been thrown by the target of an invocation. There is no DataField named 'latestAuditSchedule' in the DataRecord.

7) I close this Kaseya error message so I can manage "latest audit" panel, but If I confirm my schedule, I come back to point 4)

It looks like a sql error message!

Do you have any suggestion please ?

Thanks

Alfonso

Policy Management Reprocessing

nzcamkay — Wed, 23 May 2012 02:08:54 GMT

Hi,

I am currently in the testing stage of Policy Management.

I am testing with two policies, one is just based on a server view, another one is based on a custom vsysteminfo field, which i have created a view on

They all seems to apply to the server fine, but if i remove the entry in the custom vsysteminfo field so the view no longer applies, the policy seems to still stick, until I run the reprocess of polices manually, I have the Deployment interval set to 15min, so at the longest i should have to wait 15min for the policy refresh to happen, this doesn’t seem to be working.

Anyone have any ideas how to fix that?

Thanks,

Cam

Create a view for out of compliance machines

steveo448 — Fri, 11 May 2012 07:29:01 GMT

Hi,

Does anyone know if it's possible to identify a flag somewhere in kaseya that i can use to create a view to identify all machines that are out of compliance for quick reference?

Many Thanks,

Settings, Remote Control (Feature Request!)

Kai Osthoff — Wed, 09 May 2012 11:28:48 GMT

Hey Kaseyas!

I'm really missing the feature to select the Remote Control Type in any Policy. Didn't found it ... so it must be a feature request! So i can set rdp for Servers automatic and kvnc for clients ...

... and in a few days the AWESOME FREAKIN' NEW K-REMOTE-TOOL ... ,-)

Log file not found

JonathanMacAlpine — Thu, 03 May 2012 20:49:42 GMT