I have a policy for my Workstations where Admins can remote on without permission.
A dialog normally appears altering the user an Admin is on.
This is now stopped working and coincides with the fact that the object status is greyed out.
I have used the Clear Override and Reprocess Polices buttons but this has not affect.
Can anyone advise?
Are you on the latest release? We had this issue and it was fixed in the latest release from January, 18.104.22.1680
I an using the SaaS version so I guess I am on the latest.
I have a separate Policy entry for 1-click access without any notification which works fine.
Ended up merging these 2 separate polices into one but turning on the user alert as a workaround.
Opened a ticket with support to determine why it started happening and what the greyed out status actually means.