Hi guys, I'm a kaseya newbie, patience please, This is my bug-scenary:1) I add a new policy (my first Kaseya policy!) 2) I check "Audit Schedule" Flag3) I open "latest audit " panel to manage schedule parameters4) When I click on "schedule" Button, Kaseya print on video this error message:Exception has been thrown by the target of an invocation. Invalid column name 'latestAuditSchedule'. Invalid column name 'latestAuditScheduleDescription'. Nothing to do. My policy is not saved in Kaseya DB5) I close the error message and with cancel button the "latest audit" panel.6) Reopen the "latest audit" panel and I have a new error message:Exception has been thrown by the target of an invocation. There is no DataField named 'latestAuditSchedule' in the DataRecord.7) I close this Kaseya error message so I can manage "latest audit" panel, but If I confirm my schedule, I come back to point 4)
It looks like a sql error message!
Do you have any suggestion please ?
I've seen similar quirks from time to time. Usually this is fixed by doing these two things:
1) Make sure you're hotfixed to the latest level: System > Server Management > Configure > Get Latest Hotfix
2) Reapply the database schema (this may cause a temporary interruption to your KServer of (in my experience) 5-10 minutes): System > Server Management > Configure > Reapply Schema
This should get you where you need to be... hope this helps!
You can also try clearing your browser cache.
Thanks Kevin, I try first your suggestion because is so simple. But it doesn't work. No changes. Maybe is something updates to install
give me the time to put my hands on Kaseya server configuration and I can tell you if your suggest is a solution
I try your suggest
with success !
Ah crap, I searched the forums for this error, nothing found.
Raised a ticket with support, clicked on Forums, Recent Activity, this one shows up almost instantly....,
The latest hotfixes were installed, I've reapplied the schema, this resolved the issue.