Kaseya Community

KNM License Count

  • Hi,

    Is there a way to double check the total number of KNM licenses used ? 

    for accountancy reasons we have to detail the exact number of kaseya licenses used for each client ( both VSA + KNM ). However when

    there seems to be a difference of 12 when comparing values 

    1) coming from the inventory.knmlicenseusage being 110

    comparing this value with 

    2) counting and re-counting....all active "agent-less" devices being 98 !!

    rgds,

  • Hi  

    Please create a support ticket, they will help you clarify the current license usage.