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Kaseya Network Monitor 5.0 - Network discovery

  • Hi,

    I have installed KNM 5.0 today, with a Local gateway and an External gateway trough a Firewall.

    All the setting for the windows logon and the subnet for the network discovery are correctly setting up.

    But when I click on the checkbox "start now" in the network discovery of the gateway, the network discovery won't run...

    The same problem for the both gateway

    I need your help please

    Thanks you.



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    [edited by: Silentkill at 4:40 AM (GMT -7) on May 13, 2014]
  • Hi @silentkill

    Apologies for the delay; did you submit a ticket for this issue? If so, please reply with the ticket number so I can follow up

    Thanks

    Amado.