Kaseya Community

Free tool

  • Hello,


    I'm using the free tool to monitor 3 servers.

    When i have downloaded the product, i've been given a licence key.

    When i try to add this licence key in Kaseya, it tells me: No License found for customer

    Do you have an idea?


    Thank you

  • Please contact Kasey Support to get help with the license.

  • Can i? I'm using the free tool and it is said to be supportless.

  • The error message indicates that the license does not exist and therefore it cant be solved here on the forum I think, if you contact sales or support over phone they can probably help you.

  • Ok !

    I have downloaded the product about 4 times and it's always the same key which is sent.

    There must be something wrong with it.

    I'll try to call the support.

    Thank you