Kaseya Community

Dependency functionality

  • I'm having trouble getting the dependencies to work like they used to in 4.1.  In 4.1, we had the option to set the "root monitor" of a device to the ping monitor for the device.  This prevented a flood of emails when a device goes down and you would only get the ping alarm.  in v5, if I set the dependency of a device to the ping monitor of the device it does not seem to work and I still get the flood of e-mails for every single monitor in the device.  Is this no longer possible?

    Thanks,

    -John

  • Where is this option for "root monitor"?  I have never seen that in 4.1 or 5.x....

  • It was under the object properties.  See this link for more info:  help.kaseya.com/.../index.htm

  • How about in version 5?  I cannot find...

  • Edit and object, then click the advanced tab.  You will see "Device Dependency Settings".