I'm having trouble getting the dependencies to work like they used to in 4.1. In 4.1, we had the option to set the "root monitor" of a device to the ping monitor for the device. This prevented a flood of emails when a device goes down and you would only get the ping alarm. in v5, if I set the dependency of a device to the ping monitor of the device it does not seem to work and I still get the flood of e-mails for every single monitor in the device. Is this no longer possible?
Where is this option for "root monitor"? I have never seen that in 4.1 or 5.x....
It was under the object properties. See this link for more info: help.kaseya.com/.../index.htm
How about in version 5? I cannot find...
Edit and object, then click the advanced tab. You will see "Device Dependency Settings".