Kaseya Community

KNM Dashboard Map Editor

  • I can't find my old post after returning from vacation so I'm starting a new one....

    I was successfully running the Dashboard Map Editor for a while, then I upgraded my version of KNM to fix another issue.  Now the DME is not functioning.  I have uninstalled/reinstalled the application as well.

    The error I am receiving is:

    C:\Program Files\Dashboard Map Editor\dme.exe

    The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command-line sxstrace.exe tool for more detail.

    The application event viewer has the following error logged:

    Activation context generation failed for "C:\Program Files\Dashboard Map Editor\dme.exe". Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found. Please use sxstrace.exe for detailed diagnosis.

    Any ideas?

  • Forgot to add this:

    Kaseya Network Monitor 4.1 (Build 7161)