Kaseya Community

Live Connect Error

  • Last night I upgraded from 6.1 to 6.2 and now several of our techs are having trouble with Live Connect.  In IE 9 on Windows 7 they are getting the error "Timeout expired before loading plug-ins".  In Chrome the Live Connect window is just a blank white screen.  I have reinstalled the chrome extensions but it did not resolve the problems.  Has anyone else run across this issue?

  • I had some issues with a few remote users and posted about it a while ago. My resolution(s) may not be the fix for you, but below are links to some of my threads with some ideas to try.

    community.kaseya.com/.../15301.aspx - A user that had similar IE LiveConnect issues

    community.kaseya.com/.../15963.aspx - Chrome Extensions not allowing for install from the VSA.

    community.kaseya.com/.../14107.aspx - General 6.1 -> 6.2 issues