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Error on install "Unable to activate license"

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I'm getting an error in the KAM dashboard that looks like Malwarebytes isn't installed properly on a client machine:

InstallCompleted: Unable to activate license, returning it to pool.

However, when I remote into the machine, it looks like KAM is working just fine, and the log says "Installation process succeeded".

How do I rectify this?

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  • Got the same issue, created a ticket with the Support team last week ( one day before your forum post ) and still no solution ...

    Our customers are going crazy :)