Kaseya Community

KAV updates taking very long time

  • We just upgrade to 9.4 from 9.3 last week and seem to be having issues with anti-virus database updates and Kaspersky.

  • Hi asuman1179,

    The download from Kaspersky is dependent on your internet bandwidth and the Kaspersky server.  None of this should change from going from 9.3 to 9.4.  The mechanism to get the downloads from Kaspersky has stayed the same.  

    Thanks,

    Charles

  • Thanks Charles, I am guessing we are just using a lot of bandwidth for all the updates maybe.  Going to look at setting up the Lan Cache for a test on some of the people that are having issues with downloads.  Just so strange that I can see in the reports since last week after the update the speed has been very slow compared to before.