Kaseya Community

KAV license expired

  • Hi,

    I get on all my clients a licence expires message in x days, I made a ticket but no solutions yet.

    I'm curious if someone else  has the same issue.

    Marcel

  • Hello Marcel, Please can you provide your ticket number and we will follow up on this for you.

  • Generally when we have gotten this error message in the past, you can add the license file manually but the problem recurs on the endpoint each month and the fix is to completely remove it and reinstall through the KAV interface. Just my experience.

  • This issue seems to pop-up from time to time, and the only suggested solution from Kaseya in the past that actually worked for me was uninstalling and reinstalling.

    The option to select Licensing> Fix Licensing has never worked.

    Are there any other recommended fixes that would be quicker than having to reinstall KAV?