I understand that Small Business Server 2011 is not yet supported by KAV. These make up a reasonable percentage of the servers we look after, is there a timeline for when a version of KAV will be released that does support this operating system? I guess this is one of the side effects of KAV still using such an old version of Kaspersky (6.0.4) !

Ticket CS108557: Hi Mark,

Thank you for contacting Kaseya support.
Unfortunately our latest KAV 1.3 (Kaspersky AV for Windows Servers 6.0.4.X ) does not support SBS 2011. Please see below list of supported OS for KAV 1.3

Requirements for Each Managed Server

·                 Server 2000, 2003, 2003 R2, SBS 2003 R2, 2008, SBS 2008, 2008 R2 are supported.

·                 Only the OS of SBS 2008 is supported. It does not include Exchange email servers hosted by SBS 2008.

·                 See Kaspersky Anti-Virus for Windows Servers version 6.0.4.x for a complete list of server system requirements.

Full article can be accessed from http://help.kaseya.com/WebHelp/EN/KAV/1030000/index.htm#7305.htm

I also had a look at our other 2 security softwares Kaseya Endpoint security and Kaseya Anti Malware , neither of them support SBS 2011.

We apologise for any inconvenience this may cause.