KAV 1.3 FAQ
Yes. Endpoints with previous installs will not be affected.
If you have Kaseya
Agents with a version of 6.1 or higher, you will not need to update
KAV 1.3 doesn't require you to upgrade or
install anything to the endpoints.
No, it doesn’t scan network drives be default. The default is off.
File Anti-Virus scans files as they are opened, saved or executed. In KAV1.3, by default, File Anti-Virus scans only new or modified files. The scan mode by default is Smart mode - meaning the determination as to whether an object needs to be scanned is made by analyzing the operations performed on that object by the user or system. In short, not all objects get scanned and this minimizes the impact compared to scanning all the network traffic.
KAV1.3 doesn’t allow you to turn off this feature in the Kaseya UI. It will be available in the Kaseya UI in KAV1.4. If you encounter any network impact or other issues related to Smart mode real protection on network drives, please file a ticket with support and we can assist you ASAP to resolve the issue.
NOTE: Due to the consistent request from customers, we are working on a hotfix to turn off the "All network drives" option[As default]. ETA- Later this week.
Password protection in KAV1.3 prevents the end user from making changes to the local AV settings on their machine. For example if they try to uninstall the Antivirus client manually from the managed machine, they are prompted for a password. KAV1.3 does not allow you to turn off password protection in the Kaseya UI. Managing password protection on selected operations through the Kaseya UI will be in a future release. The recommended workaround if you do need to allow local changes is to give the password to the end-user for them to do any modification. If you don’t know the password, it’s the same uninstall password as listed in the built-in help doc.
6. Does KAV1.3 supports terminal server, exchange ?
Not yet. We are releasing the exchange support shortly. Terminal server support will be available in next Kaspersky Engine upgrade release. Please refer below list for Current system Requirements and supported Workstation and Manged server list
Requirements for Each Managed Workstation
Requirements for Each Managed Server
FYI - If you see any topic that needs to be added to or modified on this list, please email firstname.lastname@example.org .
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