Comments inline to a recent customer
We just purchased 1000 licenses of
KAV and starting to deploy.
- After installing on workstation, Kaspersky 2010 folder and
icons appear in Start Menu/All Programs - how do we easily change the name
there or remove it entirely?
jdk>> we don't provide any facilities with the start
menu. I suppose short term you could write a script to remove the start
- After installation, system showed as active/updated in
Kaseya but no icon in Tray. Tray icon only appeared after I manually
started the Kaspersky program from Start Menu. Perhaps it would have
appeared naturally after reboot but not sure.
jdk>>A reboot is needed to kick off the UI.
- FYI - Tray Icon is a bit confusing to replace because it is
an pseudo-animated icon, so we just replaced it with a non-animated version.
jdk>>The animations are gif overlays. Take a look at
- FYI - After updating the main.loc file and performing a
Verify function, it did replace the main.loc on the workstation however the
changes only take effect after Kaspersky is restarted on that workstation.
jdk>>correct...you need to reboot first.
(Alternatively you can set skin manually. Then unset manually).
- After updating tray icons on Kserver, a Verify did NOT
replace tray icons on one workstation with KAV already installed and running
but it did replace tray icons on terminal server with KAV already installed and
jdk>> Try to reboot - this should get pushed down and
- KAV is running 2010 version of Kaspersky - when does 2011
jdk>> Correct. We are first working on the server,
then we'll attach Exchange and KIS (2011).
- Is it intended for servers? Can we use KAV on file
servers and terminal servers? I’m not worried about Exchange/sharepoint
modules or anything like that.
jdk>>Not yet. We are releasing that shortly...the
plan is to use the certified file server version from Kaspersky. I hope
everyone realizes how cool this is as Kaspersky sells that product for
$100/server...and we'll be doing SOOOO much better than that.
- IMPORTANT: When can we deploy the installation and
updates via Patch Management "File Source" function? currently
if we do a major deployment and/or many machines update from one location, it's
going to KILL bandwidth as they all download 100MB files. This is
crazy. Also, why can't we install a more updated version to begin
with? the database that installs is obsolete and dated from June
2010. We have a customer that is ready for us to deploy over 100 KAV
installations ASAP but since 75+ of those systems are all located on the same
LAN, I’m afraid it will kill their network when we install and when updates
jdk>>One of the key missing features from KAV is the file
source / local update location. We have that on the plate as well for Q1
this year (basically...hoping to kick off a beta in Feb with it). Another
option, you can call the command line directly for the initial update (since it
really is the only BIG update. To do this, you'd need to download the
updates onto a local server and call the command line for updating. The
instructions for doing this kind of thing are actually included in the
kaspersky documentation. OR....wait a couple of months. :)
- It handled the uninstall of KES very nicely before
installing KAV on the one workstation that I tested. However, what
happens with other AV packages? Will it uninstall others? Most
specifically, we have a few customers running Kaspersky’s Internet Suite and
others running Trend Micro and Symantec. I’m most interested in knowing
how it will handle an existing Kaspersky installation because that’s what the
customer mentioned above currently has (and their license for 100+ systems
expires in 13 days).
jdk>>Glad to hear good news - seems like i only hear about
when we screw up. :) We are working on including a 3rd
party detection & cleaner tool. I'm hoping to have it included during
Q1, but will most likely hit in April.