Kaseya Community

Cant do anything in KAV window when open

  • I noticed this before when using a stand alone kaspersky install.

    But when remotely connected to a machine, if i open the KAV console i am unable to click anywhere and i have to have the user click. I cant even close out the KAV box.

    Anyone else having this issue?

  • I believe you need to disable "Enable Self-Defense".  This was the case for me with older version of KAV.

  • Josh,

    That is by design (Kaspersky settings) for protection.  The Self Defense component enables protection against third-party access changes.  

  • Had the same problem today but reading here it is working per design - explanation makes sense.  I closed the app by opening task manager and ending the process from there.  Didn't seem to cause any problems.