Kaseya Community

KAV Blocking Internet

  • Our Method Last night (9pm) CDT): we created a DISABLE WEB AV profile, push it out to all of the machines (XP&W7), then ran an update on all machines (Kasepersky stated a fix was published) and checked that the machines have been updated, and then push the old original profile back onto the machines. Today, neither XP or W7 machines have had any problems. Some clients use extensive internet access via IE.

  • I can't get any of my machines to update to the "fixed" patch. One client showed it had been downloading the update for hours. When I reboot a problem machine it shows "blacklist corrupted". Has anyone been able to resolve this issue? A repair install appears to make things worse and is not scalable for hundreds of machines.