We are having customers notify us that the KAV is expiring. We have done the verify install as per support and same problem. The licenses have only been deployed for about 4 months and their is no errors nothing to state that the antivirus is expired or expiring. Is anyone having issues with this.
We have also started to see this problem as of today - license is being self-described as a 30 day license but has been installed since January. I'd like to know what might be causing it as well.
And it seems the answer is here : community.kaseya.com/.../11837.aspx
Kristin and Grant,
I had just posted about this issue, and was in the process of reading through the rest of the forums when I came across this thread. Hopefully that article will answer the questions, if not please open a ticket, and we'll work through remaining issues as needed.