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over 13 years ago
Ticketing
Quick and Easy Improvement:
Posted by
LegacyPoster
on
Aug 22, 2007 6:09 AM
I would like to assign tickets to 'Administrative roles'. Currently it seems that I can either assigntickets to one person or everybody (via unassigned).
Reproduce my finding:
System/Admin roles/Create-Delete- new role called "Support Team"
Add the appropriate members to this role and then have this role show up under..
Ticketing/Email Mapping/Assignee:
thanks!
Legacy Forum Name: Quick and Easy Improvement:,
Legacy Posted By Username: sean kubin
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