Kaseya Community

Integrate tickets with other SQL DB?

  • Hello, can anyone offer some assistance in integrating tickets from kaseya to Sales Logix? it runs on SQL as well.

    We'd like closed tickets in kaseya to be created and closed in Sales Logix.

    We'd like the customer, helpdesk engineer, hours works, and notes populated in sales logics when they are created.

    Help greatly appreciated, and returned!




    Legacy Forum Name: Integrate tickets with other SQL DB?,
    Legacy Posted By Username: shaaad
  • I'm also interested in hearing if anyone has had success using SalesLogix with Kaseya.

    Legacy Forum Name: Ticketing Tab,
    Legacy Posted By Username: rwitt
  • Using the database views you could write a SalesLogix module that pulls the data from Kaseya and places it in Saleslogix. If your interested I know a company that does alot of Saleslogix work and integration. Let me know if your interested.

    God Bless,

    Marty


    Legacy Forum Name: Ticketing Tab,
    Legacy Posted By Username: MissingLink