Kaseya Community

End users can't view status of tickets, they can submit tickets but can't see their own tickets....

This question is not answered

When users have tickets that they've added they don't show up again in their ticketing interface where they can check the status of them.  They showed up in the previous version of Kaseya, but when the users clicked on them they couldn't edit the tickets and instead they got a dialog box that read something about a Javascript error.




All Replies
  • Hi aleer

    Can you please submit a support ticket? Ping me back here with the ticket number.


    Amado, Kaseya Support