We have a client who is running a piece of hardware, not monitorable via SNMP, which will fire off an email when it encounters an error. The current process is to stop / start a series of services on a target managed system.
Is there anyway to automate this with Kaseya? There are other instances of things occurring that we would love to schedule a procedure on a target system(s), based on the information within a ticket (Simplest examples: Low disk space email = run icsweep, drive error email = run chkdsk automatically).
Have you heard anything on this? I think it is a great idea and could use it for a ticket created saying "print jobs not working" and it shoot off script to restart print spooler :)