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How to obtain rights to view others' Private reports?

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Our old Kaseya admin's account has access to all other users' Private reports 'Info Center - Reports'.  My account is a Master but I do not have this access.  I can't find the difference between his account and mine.  Anyone know where this setting is?

 

The goal I'm going for is to be able to add myself as a recipient of a certain report by going to:  'Info Center - Reporting - Schedule' and clicking 'Recipients' at the top.  But currently no reports are listed here.  I'm assuming I need to resolve the above before I can do this step.



[edited by: ApexArthur at 3:30 PM (GMT -8) on Feb 15, 2013] Added details on end goal.
Verified Answer
  • In system -> preferences you need to have checked Show shared and private folder contents from all users - Master Admin Only

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  • In system -> preferences you need to have checked Show shared and private folder contents from all users - Master Admin Only