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Number of hours on calls

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Hi, is there a way to produce a report that list the calls that a user has closed over a certain period of time?

I know that there is a report that can beused that will tell how many calls a company has raised over a period of time so I am sure there could be some way of getting this report.......

Thanks in advance for any suggestions.

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  • Hi Laserpaper2012,

    I think that the "Timesheet Summary" could be your answer for this type of report.

    To source and create this report, go to the info center> reporting >reports> Timesheets > Time sheet summary.

    Click on the "report parameters" tab located at the top which gives you the option to choose the certain period of time and also the assignee/staff member you want to report on.

    Hope this helps :)