Hi, is there a way to produce a report that list the calls that a user has closed over a certain period of time?
I know that there is a report that can beused that will tell how many calls a company has raised over a period of time so I am sure there could be some way of getting this report.......
Thanks in advance for any suggestions.
I think that the "Timesheet Summary" could be your answer for this type of report.
To source and create this report, go to the info center> reporting >reports> Timesheets > Time sheet summary.
Click on the "report parameters" tab located at the top which gives you the option to choose the certain period of time and also the assignee/staff member you want to report on.
Hope this helps :)