Kaseya Community

User Profile

This question has suggested answer(s)

How does the "User Profile" found when you do a machine summary get the users name, email and phone number?

After it runs I find that either the user info is blank or the user info use to be of users who previously had the computer before it was assigned out to a different user. So i don't know how this module (if you'd call it that) within the machine summary report get's it information?

Thanks

Andrew

 

All Replies
  • Andrew, this information will need to be updated manually by going to Agent > Configure Agents > Edit Profile.  There you should find the information.  Reply back if you find what you are looking for.