The Icon on the Desktop  -

When you double click and open to create a ticket – it will not allow any of my users to create a ticket. I believe we have a setting wrong, Can you help?


Dee Jurkowski

Summit Academy Management

HelpDesk Administrator

2791 Mogadore Rd.

Akron, OH 44312


Phone: 330.670.8470  ext. 6521

Fax: 330.784.7505