Hi,

Recently I've into an issue with Kaseya VSA Discovery. Suddenly all the scan results/devices picked by discovery are missing MAC addresses in the results. Usually Discovery was always detecting MAC addresses of all scanned devices and if it wasn't able to resolve the device name it was generating the name with the following pattern:

'unknown-MAC-address-here'

But for some reason it's not picking up MAC addresses anymore. I should add that I'm seeing this behavior on two independent Kaseya VSA servers running in two separate environments. Please see the screen shot below:



Can I ask if anyone have seen something like this before? And if yes - Can I ask what can possibly causing the issue?

Any help would be appreciated.

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Best regards
macosxgeek