Kaseya Community

Discovery Multi-Subnet Not Working

  • Hi Guys

    We've updated to 9.4 running latest patch level.

    As best as we can tell we've configured a network with mult-subnets.

    Perform scan, and nothing from the other subnets.

    Ideas?

  • A bit more, found some probe logs and yes ICMP is detecting devices in the other subnets, however is not creating an asset or scanning for SNMP results......

  • We logged a ticket with Kaseya, but they have not been able to work it out. We found an article from way back suggesting moving the probe to a different agent. We did this and it detected them all.