If you are having trouble installing Kaseya, follow these steps to completely uninstall Kaseya, and then you can start afresh without carrying any of the last instlal setting through.

1) Open Add/Remote Programs

2) If the "Kaseya Virtual System Administrator" is present, remove it

3) If "Microsoft SQL Server Desktop Engine (KVSAMSDE)" is present, remove it

4) Verify the Kaseya directory (default is c:\Kaseya) is completely gone.

If not, delete it.

5) Verify that C: \program Files\Microsoft\ SQL Server is completely gone. If not, delete it.

6) Remove the following keys

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\KServer.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AgentMon.Exe
HKEY_LOCAL_MACHINE\SOFTWARE\Kaseya

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\KAPFA
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\KaseyaAgent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Kserver.exe
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\KWebExec

HKEY_CLASSES_ROOT\CLSID\{49BD2FA9-B3E2-4169-AAD7-A8326A5987E0}
HKEY_CLASSES_ROOT\CLSID\{CE5ADB7B-A671-11D5-A23A-00000ED22400}
HKEY_CLASSES_ROOT\CLSID\{D5BD4E11-C316-4009-9E52-4EAC8F3A92F3}

HKEY_CLASSES_ROOT\TypeLib\{51719146-2FFF-447E-8BF7-48B5CAE3FA4F}
HKEY_CLASSES_ROOT\TypeLib\{915735B1-E8BA-438E-B332-13FD3BA609BB}
HKEY_CLASSES_ROOT\TypeLib\{CE5ADB6C-A671-11D5-A23A-00000ED22400}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{49BD2FA9-B3E2-4169-AAD7-A8326A5987E0}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CE5ADB7B-A671-11D5-A23A-00000ED22400}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D5BD4E11-C316-4009-9E52-4EAC8F3A92F3}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{51719146-2FFF-447E-8BF7-48B5CAE3FA4F}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{915735B1-E8BA-438E-B332-13FD3BA609BB}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{CE5ADB6C-A671-11D5-A23A-00000ED22400}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5725691C-819A-4CB1-8759-547DD5AE55AE}







Legacy Forum Name: Registry keys for manual uninstall,
Legacy Posted By Username: jnuttall