Kaseya Community

Upgrade Path from 6.2?

  • Planning to upgrade this weekend from 6.2 to 6.3, but looks like Kinstall.exe is forcing upgrade to 6.5 according to the forums.  Is that correct?

    Just want to confirm?

    Thanks - James

  • Hi James,

    It is possible to upgrade from 6.2 to 6.3. Please submit a ticket and send me the ticket number. From there I will verify your license code is set for 6.3.

  • Thanks Tito..  I decided to submit a ticket after posting in the forum.  Ben took care of it.

    Regards,

    James