Kaseya Community

Importing Reports and making them available

  • Hello

    I was able to locate and import a report template into our VSA using the Import manager.  Sadly I don't see that custom report template available in the InfoCenter\Reports section?

    Is it a persmissions issue?  My Role and Scope are set to System.

    Thank you


    Do you know if it imported successfully into the System > Import Center > View Import Details?

    Do you mind attaching the .xml you imported into your system?

  • Hi Nicolas

    I see from the Import details log there is a line "Unexpected error - Object reference not set to an instance of an object"  then after that the log reads "Completed Report template import".  I will attach the .xml shortly.

    Thank you

  • LocalAdmins.xml

    Here it is




    I was able to reproduce the issue and created a support ticket on this (215387).

    However, you could re-create the report template's report part fairly quickly.

    Info Center > Report Parts > Audit Folder > Local Members > New Table Part > Select the columns, group by filter, and advanced filter in the image below:

    Added ticket #
    [edited by: Nicolas Ponce at 9:14 AM (GMT -8) on Nov 6, 2017]
  • Thanks for your help Nicolas