Kaseya Community

[FYI] .NET ASP broken after Windows Updates: How to fix

  • Dear all,

    After Windows updates on our Kaseya server, our IIS stopt working at regular intervals.

    In the Kaseya server logging we found this error: Code 0x01000000 (16777216) occurred while reapplying IIS metabase settings and NT file permissions in service startup thread.

    In the Windows eventlog you will see: A process serving application pool 'ASP.NET v4.0' exceeded time limits during shut down. The process id was '4020'.

    I reported this to Kaseya's helpdesk, but no solutions was found. Sad

    After two days of troubleshooting I found a fix for this, and thought I'd share it with you all:

    • Stop IIS
    • Navigate to: "C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files"
    • Clear all content
    • Restart IIS

    You will now see that all temporary ASP.NET Files are recreated, and the error is gone from the Kaseya server.

    After this fix our Kaseya server was running smoothly again.

  • Thanks for this information. Really helpful information!

  • THANK you. We've been having this issue as well and putting in a ticket provided no answers. You sir; are much appreciated.

  • @ F.A.N.

    You did not by any chance also get the following event ID's?

    1000 - Application Error

    1078 - ASP.NET 4.0.30319.0

    with the following faulting modules;

    C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll

    C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll



    update
    [edited by: HardKnoX at 4:18 PM (GMT -7) on Aug 25, 2013]
  • Not sure, was a while back. sry

  • Thanks for this information worked like a charm. Smile