I need one suggestion as im managing K2 new version 18.104.22.168 .
We have a make a proposal for Remote Infrastructure management..
The proposal should be made while keeping following things under consideration. What inputs you require so as to implement the solution. Think in details what problems we may face. What could the customer expectation. Our infra required to maintain. Manpower. What is the solution for printers ,UPS and other n/w devices. Spares inventory required to maintain the systems.
Customer current desktop / server Document are also attached .