I would like to see the ability to pre-fill the subject line in the Send Email function customers use from the agent icon. For parsing reasons, all emails sent to our ConnectWise are formatted as on . So it would be great if we could pre-fill the subject line with atleast the machineID so it gets assigned to the correct company. It would need to be able to be modified just like all the other "Format Email" areas. I know customers could easily change it but that would be our problem.

Legacy Forum Name: Ability to pre-fill subject line.....,
Legacy Posted By Username: SteveR