Kaseya Community

Web API - How to Auth with Domain?

  • Attempting to build some integration components with Kaseya using the WebAPI against Kaseya2 and am somewhat stuck presently.

    If I create a Kaseya based username, I can authenticate via the API with no issues. The problem is that all of the people using this instance of Kaseya authenticate using their domain credentials. I have tried using several different formats for username, since the API doesn't provide a place for domain, but each time the login fails.

    I tried looking all over for more detailed documentation, but have been completely unsuccessful thus far so any help would be appreciated.

    Legacy Forum Name: Web API - How to Auth with Domain?,
    Legacy Posted By Username: chris.whitfield
  • I am going to open a ticket with Kaseya, I have the same issue.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: lvargas
  • The expected format is 'domain/username'. Not sure why it's backwards from just about every other implementation, but there ya go. I figured it out by looking at how Kaseya reflects the domain based user in the security section of the System node.

    Hope this helps!

    Legacy Forum Name: How-To,
    Legacy Posted By Username: chris.whitfield