wendaoneillI'm trying to export 2 years worth of tickets into Excel but I can't because the report it too large and ... I don't know why, it just errors out. However, most of the data is a specific category that I don't need. So, if I could just run a ticket report and EXCLUDE that one category, I'd be on easy street.
or, if someone could tell me how to import the kaseya tables into MS Access, I could do it that way too.
(Why 2 years worth of tickets? For some comparison statistics... unless you know of a better or easier way to get service reports on specific worktypes for Jan,Fed,Mar of 2009 & 2010. While I'm asking... maybe a report that gives us the average time spent, on the category and worktype....thanks)