Kaseya Community

More than one custom icon (system tray)?

  • I don't think so, but thought I'd check: is it possible to have more than one custom icon, so that different icons show for different customers?

    For example, we have customers that we manage on our own and customers that we manage with a partner and we'd like to have the icon in the system tray vary according that how we manage the customers.

    Legacy Forum Name: More than one custom icon (system tray)?,
    Legacy Posted By Username: masselin
  • Create your icons, upload them into your managed files. Here is the script to do it.

    Script Name: Change Agent Tray Icon
    Script Description: This script allows you to change the default agent tray icon on target machine(s). You will need to upload your custom blink.ico ('send message' received alert), noremote.ico (user disabled remote control), offline.ico (agent is offline), and online.ico (agent is online) files (pixel depth up to 32x32) to the server and select those files in steps 2-5 of the script.
    PLEASE NOTE that for the tray icon changes to take effect the agent has to be restarted. You can modify this script to do this by restarting the agent service or rebooting the machine.

    IF True
    THEN
    Get Variable
    Parameter 1 : 3
    Parameter 2 :
    Parameter 3 : agentDir
    OS Type : 0
    Write File
    Parameter 1 : #agentDir#\custom\online.ico
    Parameter 2 : VSASharedFiles\online.ico
    OS Type : 0
    Write File
    Parameter 1 : #agentDir#\custom\offline.ico
    Parameter 2 : VSASharedFiles\offline.ico
    OS Type : 0
    Write File
    Parameter 1 : #agentDir#\custom\blink.ico
    Parameter 2 : VSASharedFiles\blink.ico
    OS Type : 0
    Write File
    Parameter 1 : #agentDir#\custom\noremote.ico
    Parameter 2 : VSASharedFiles\noremote.ico
    OS Type : 0
    Write Script Log Entry
    Parameter 1 : Agent tray icons were successfully replaced
    OS Type : 0
    ELSE

    Legacy Forum Name: How-To,
    Legacy Posted By Username: scootrz32