Kaseya Community

Kaseya not sending email

  • Our Kaseya server stopped sending out email notices 3 days ago. We've rebooted, checked services, etc. As far as we can tell Kaseya is just not generating any port 25 traffic. The Windows 2003 server itself can send out port 25 traffic.
    Any ideas why or how to fix?
    Thanks. Rich

    Legacy Forum Name: Kaseya not sending email,
    Legacy Posted By Username: rgood
  • Kaseya uses the SMTP Server from inside IIS to do it's mailing... Check that SMTP is turned on for one (I know you said you checked services, but I wanted to make sure). Also make sure that you have a Smarthost setup and that IIS didn't go completely squirelly on that front.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: Charles.IN
  • That was it! Thank you.
    It was strange: Services.msc indicated that the SMTP service was running yet the SMTP service under IIS not being checked. Perhaps something was corrupt because after I checked the box it needed to pull information from the OS CDROM.
    I love this forum! You guys have saved me many times.
    You guys are great!
    Thank you again.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: rgood
  • Not a problem. Glad to help Smile

    Legacy Forum Name: How-To,
    Legacy Posted By Username: Charles.IN