Kaseya Community

Where are the mail credentials set?

  • Where is the configuration of the "From" address when sending reports?
    Our Kaseya server can send reports inside the company but not outside the company. We get"smtp;550 Relaying denied" non-delivery reports.
    I think the problem is in the configuration of the "From" address. However, I can't find where that is set up in Kaseya.
    Thanks. Rich

    Legacy Forum Name: Where are the mail credentials set?,
    Legacy Posted By Username: rgood
  • FYI, Our problem wasn't with the configuring of the "From" address, which is set in System > Configure. Our problem was that the SMTP engine on the Windows 2003 server wasn't configured properly in IIS. It is working now.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: rgood