Kaseya Community

Make agent checkin first time immediately

  • Is there any way to make the agent check in faster? Most of the time it takes 20 minutes plus before it checks in.

    Legacy Forum Name: Make agent checkin first time immediately,
    Legacy Posted By Username: ceo.keith
  • Are you talking about check in or able to remote contro?

    I've never seen an agent take that long. Only issue remotely like that is firewalls in the way.

    If you're talking about not being able to remote control for 20 minutes, this can be worked around with a "remote control" agent. Set it up to not run ANY scripts or audits. It's typically the baseline and latest audits that have to run before RC becomes available. RC obviously still works if these have been disabled.

    Chris

    Legacy Forum Name: How-To,
    Legacy Posted By Username: chris@busy.co.nz