Kaseya Community

Installing agents on remote client workstations

  • We have a new client which has several users which work on remote sites but connect into a terminal server using remote desktop with an external dns. These machines are not connected to the domain and are not on the same lan so from what I can see I can't install an agent onto them using LAN watch.

    Does any one have any ideas on if I can roll out the agent to these workstations, without send an email to all the users and getting them to run the installer?

    Legacy Forum Name: Installing agents on remote client workstations,
    Legacy Posted By Username: Kellie
  • I've tried this before, you'll need a vpn to the site, workgroup information... and as much info about the machines you can get. Most importantly you'll need the local admin credentials. after that get real familiar with psexec its a pain in the butt, but it can be done.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: thirteentwenty