Kaseya Community

Change Group

  • I have installed a few clients by mistake and they are in the default .unnamed group. Every time I change them to the proper group I seem to loose connection to the Agent. Is there a way to fix this issue???

    Legacy Forum Name: Change Group,
    Legacy Posted By Username: keith
  • Does connectvity EVER return?

    If so, are they still in the .unnamed group? Or the group that you were tryign to move them to?

    Legacy Forum Name: How-To,
    Legacy Posted By Username: lwolf
  • I usually end up with two agents, one in the new group and then one comes back later in the unnamed group.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: keith
  • That is definately very strange. I can;t think of anything. I woudl suggest creatign a ticket with K support.

    Lloyd

    Legacy Forum Name: How-To,
    Legacy Posted By Username: lwolf