Kaseya Community

MAC users prompted to login when opening a ticket???

  • All,

    I have an issue here. When MAC users attept to click the idon to open a ticket, they are brought to a Kaseya Login page. My first thought was credentials but I am not sure since the Windows PC's do not seem to have that problem.

    -Pete

    Legacy Forum Name: MAC users prompted to login when opening a ticket???,
    Legacy Posted By Username: pete.gilbride
  • I am also having this issue - it just popped up today. Any ideas?

    Legacy Forum Name: How-To,
    Legacy Posted By Username: minvasive
  • Guess we cant blame microsoft for this one. Big Smile

    /Bump

    Legacy Forum Name: How-To,
    Legacy Posted By Username: Phate1989
  • If you contact Kaseya support they will give you Kaseya agent 5.1.0.8 for Mac and it resolves this issue.

    Legacy Forum Name: How-To,
    Legacy Posted By Username: chadl2